Last updated: June 14th, 2025

www.serenetherapist.com (The “site”) is owned and operated by Melissa Coffey. Melissa Coffey is the data controller and can be contacted at the information below.

(616)737-3638

melissa@serenetherapist.com

6 Emerald Terrace Ste. 4, Swansea, IL 62226

CONSENT

This privacy policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the website and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the service. By using the website, you agree to the collection and use of information in accordance with this privacy policy.

PURPOSE

The purpose of this privacy policy is to inform users of our site of the following:

• Interpretations and definitions

• The personal data that we will collect

• Use of collected data

• Who has access to the data collected

• The rights of site users

• The site’s cookie policy

• Modifications

• Complaints

INTERPRETATIONS AND DEFINITIONS

Interpretation - The words that are bolded below have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural form.

Definitions - For the purposes of this Privacy Policy:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Serene Therapy, 6 Emerald Terrace Suite 4 Swansea, IL 62226.

Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Site refers to Serene Therapy, accessible from http://www.serenetherapist.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

THE PERSONAL DATA THAT WE WILL COLLECT

Personal Data - While using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We only collect data that helps us achieve the purpose set out in this privacy policy. Additional data will not be collected beyond what is listed below without notifying you first.

Personally identifiable information may include, but is not limited to:

Automatic data collected: (Usage Data)

• Location

• IP Address

• Hardware & Software details

• Clicked links

• Content viewed

• Time and date of visited pages

• Time spent on pages

• Device identifiers

Non-automatic data collected: (This data may be collected by the user filling in site forms or giving information over email or mobile devices).

• Email address

• Address

• First name and last name

• Age

• Phone number

• Date of birth

• Gender

• Clinical information

• Payment information

USE OF COLLECTED DATA

The data that we collect is used for the following purpose:

• Monitoring

• Diagnostics

• Coordinating services

WHO HAS ACCESS TO THE DATA COLLECTED

Third Party Affiliates

Links to Other Websites - Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party site or services.

We may share user data with the following affiliates:

• Google Analytics

• Marketing Agencies

• Directories

User data may be shared with third party affiliates when clicking links within the site. We are not responsible for the privacy policies of another website. We may share user data to third party affiliates for the purpose of marketing and monitoring. User data sharing is limited to the purpose of necessity.

Sharing of user data to third party exceptions:

• If the law requires it

• If it is required by legal proceedings

• To provide and protect our rights

• To buyers or potential buyers of the company

All personal data is only accessible to Serene Therapy, which is protected by HIPAA. Brower encryption is used for all communication. Given the security measures taken, there is no guarantee to complete security as you understand that there is unavoidable risks due to the instability of internet security.

THE RIGHTS OF SITE USERS

• Right to be informed

• Right to access

• Right to rectification

• Right to erasure

• Right to restrict processing

• Right to data portability

• Right to object

Minor Policy - Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers. If we receive any information from a minor regarding any suspected abuse, please be advised that this information is required by this service to be reported to DCFS.

If you would like any information regarding your personal data, please contact Melissa Coffey at melissa@serenetherapist.com

DNT – (Do not track) – This is a setting within your website browser that you have the option to set for privacy purposes. We cannot guarantee how third parties react to our site and how you data will respond to DNT signals.

You have the option to “opt-out” of any email communication or subscriptions or mobile communication of personal data. You can hit “unsubscribe” at the bottom of any email to stop email communication or subscriptions or text “STOP” to opt out of receiving calls or texts.

THE SITE”S COOKIE POLICY

Tracking Technologies and Cookies - we use Cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

The technologies we use may include:

Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting so that it will refuse cookies, our service may use cookies.

Web Beacons: Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies: Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.

MODIFICATIONS

Changes to this Privacy Policy - we may update or amend our privacy policy from time to time to remain in compliance with the law. We will update the new date next to “Last Updated” at the top of this privacy policy page. It is recommended that you periodically review this page to be notified of any changes to the privacy policy.

COMPLIANTS

If you have any complaints about the processing of data, please contact us through the contact information listed at the top of this privacy policy so we can resolve your issue.